FAQ Category: 2. After Ordering

How can I return / exchange an order?

May 14, 2020May 14, 2020

All returns must be made within 14 days after receiving the products. Pickpocket® shall only accept returns if made within that period. The returned item must be new, unused, unwashed and in its original conditions, in a registered mail Parcel to the following address: Rua Joaquim Domingues Maia nº 1928           […]

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Part of my order is missing or incorrect, what now?

May 14, 2020May 14, 2020

If an item is missing from your order, please contact Customer service via e-mail or phone. Be sure to provide your order number and the name of the missing item and we will do our best to resolve this issue as quickly as we can.

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